Q:
What is it?
A:
The optional Loss Damage Waiver (LDW) offered
by car rental companies is not insurance.
It's an option that reduces renters of financial responsibility
if the car is damaged
or stolen while under rental contract. Using the vehicle
in violation of any
of the use restrictions listed on the rental agreement
could void LDW and leave
the renter fully responsible for any damage to the
vehicle.
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Q: What if I decline LDW?
A:
At Budget Thailand if you decline LDW you may
be responsible for up to the full
cost of
the car if it is damaged, vandalized or stolen during
the rental.
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Q: Who needs it?
A:
Most of Budget Thailand rates are inclusive of 7%
VAT and insurance. Maximum deductible
of Baht 8,000 for car categories MFMR, CPMR, ECAR,
CCAR, ICAR, FFAR,
MVMR and Baht 10,000 for car categories IFAR, IVAR,
FCAR, PCAR and LCAR
are applied in any case of damages or losses, if recovery
cannot be made from
a third party.
All renters are
normally recommended to have LDW (Baht200/day/car)
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Q: Won't my credit card cover
it?
A:
Some credit card companies offer protection if you
present their card at the time of
rental and use the same card to pay for your rental
at the time of return. Renters
should examine closely the terms of this coverage
with your credit card provider
as the protection is often supplemental and certain
limitations or restrictions
may apply.
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Q: How old do you have to be to
rent a car?
A:
In Thailand, drivers 21 and over are eligible
to rent from Budget.
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Q: Is there an additional charge
if there will be more than one driver?
A:
Currently in Thailand there is no additional charge
for more than one driver. We just
require that you notify us of the additional driver.
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Q: What refueling options do I
have?
A:
Three:
Option
One : Bring the car
back full and avoid any refueling service charge.
Option
Two : Pay us only for
the gas you use, based on the renting location's
per- liter
refueling service charge. Budget customer service
representatives
can tell you what the renting location's refueling
service
charge is when you pick up the car.
Option
Three : Buy a full tank at prevailing
pump prices at the start of the rental
and
return the vehicle empty.
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Q: Why do I have to return my
car at a set time?
A:
Many rates, like weekend specials, are only available
during certain time periods.
Returning the car after the designated time might
affect the rate quoted. Returning
the car by the agreed-upon time also helps ensure
that all other customers
will have their reserved car available upon their
arrival.
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Q: If I pick up a car on Tuesday
at noon and return it Wednesday at 4
p.m., will
I be charged for one day or two?
A:
Most car rental rates are based on a 24-hour clock.
So in this case, you'd be charged
for three extra hours or one additional day, whichever
is less. In addition, the
charges for optional waivers, optional insurance and
surcharges are
applied on a 24-hour basis.
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Q: If I want to pick up a car
at one location and drop it off at another,
does it cost more?
A:
Budget Thailand allows one-way rentals between all
locations in Thailand at no additional
charge (Baht 2,500)if the rental is for a minimum
of seven days.
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Q: Why do rental car companies
ask for a credit card?
A:
Rental companies need to know that their renters are
credit-worthy, to minimize vehicle
damage and losses. Credit cards and valid drivers'
licenses usually provide
the only information we have about our renters.
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Q: Can I use a credit card up
front and then pay for the rental with
cash
when I return the car?
A:
Although you present a major credit card at the time
of rental, when you return the
vehicle, you will be asked if you'd like to keep the
rental charges on that credit
card or pay cash.
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Q: What credit card can I use?
A:
American Express, Diners Club, Visa, Mastercard, JCB
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Q: Can I use a debit card?
A:
No, this procedure is not yet effective in Thailand.
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Q: Why do rates differ?
A:
Costs of vehicles, real estate prices, labor costs
and special taxes vary from one
area to
another. Rental rates vary between competitors and
may also vary depending
on when and where you rent.
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Q: How can I get the best deal?
A:
Car rental pricing is like airline pricing -- if you
travel at off-peak times or make a
reservation
in advance, you often get a better deal. Also, watch
the Hot Deals section
on the Budget web site.
To
know more about a current promotions, please call
toll free: 1800 BUDGET, 7
days a week.
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